Problem Solving Made Simple

Problems whether they are big or small plague us . Some of us have inherited the worry-wart gene and we get uptight unless we can fix the problem within a certain time frame. Problem solving gurus teach us that we must dissect a big problem into tiny bits, then solve the tiny problems, one by one. Figuratively it sounds logical yet to do that literally is a problem in itself. Perspective is also an interesting facet to consider. A problem may seem humongous to a child but if he relates it to an adult, then the problem can actually be very miniscule. That is where good communication comes in: between a parent and a child or between a student and a teacher. The person who is not afflicted by the problem can be more objective as his emotions are not entangled within the problematic web. A student once came up to me and was upset that her idea for a group business project was not well received by the rest of the group. She had always been the leader of the pack but she had just joined this new discussion group and she was not ‘proven’ yet. There was already another leader in the group who had been there since the group started and his idea was well-received. So I advised her to take another stance – to go along with the established leader and learn new things instead, while assuring her that in no way was her idea lesser in value than the one agreed upon. With some reluctance, she took my advice. Two months down the line when the project was making headway, I caught up with her again and asked about the progress of the project. She was beaming and said it was going very well, and she was happy. She said she also learnt a lot about herself in the process, the good and bad, as she worked alongside the new team mates. Her idea might not have been the one chosen by the group but she had learnt other life lessons, the most important being sometimes we lead and sometimes we follow. There is absolutely nothing wrong with that. Either way, we are still learning and we can excel in whatever we do. How many of us do actually realise that a huge problem can look smaller when we have had a good night sleep? I can think of numerous occasions when the big black cloud loomed over my nights as I tossed and turned wondering how to solve a problem. Most times, when I woke up the next day, the problem did not seem so big after all. Better still, through some miraculous means, in the cold light of day, the problem had solved itself. The funny thing about solving problems is we sometimes try every method when the answer lies right beneath our noses. Let me illustrate this with the common problem of foot pain. It is a sad thing when you discover that you have foot pain. It is even sadder when you do not know the cause of the pain. Like an unwelcome guest, foot pain gradually catches up with the senior citizens of the feminine fraternity. Reasons often linked to foot pain are ill-fitting shoes, wearing stilettos when younger, falls and sport injuries. If truth be told, I have subjected my poor feet to all of them. Sometimes, well-meaning older folk tell us that ‘wind’ might have something to do with the aches. So we try pain-relief drugs and alternative cure-all remedies like reflexology, traditional medicated ointments, poultice and wraps but the pain stubbornly refuses to go away. Now, that is a problem. Having exhausted all possible remedies, a pragmatic person told me: if the foot hurts, see a foot doctor a.k.a. a podiatrist. Now, why did I not think of that in the first place? I googled for a reliable podiatrist and made an appointment. Strangely for such mysterious foot pain, the answer was simple enough. It all had to do with posture and the need for orthotics. Imagine all the months of needless pain if I only had the right diagnosis sooner. So for now, the countryside walking trails are on the top of my to-do list again this summer! Source: http://www.nst.com.my/opinion/columnist/problem-solving-made-simple-1.95311

Fading Art of Letter Writing

Four decades ago, we looked forward to a man who came to our house on most days around the same time except weekends. He used to ride a bicycle with a bell attached to it. He was after all the friendly postman. Nowadays, with all the internet gizmos we hardly get anything interesting from the postman (the bicycle has made way for the louder and faster motorbike) except official letters, unwanted mail or bills. A sad development indeed.

As I am presently living in the countryside, I am stepping back in time as the postman here still cycles and he is the regular guy in the neighbourhood where everyone knows him by name. His bag which is plumped with letters is green. When I was in my teens, internet was unheard of. The only way to live life outside the familiar was through books, movies and letters. Books and movies still entertain us now but letters from pen-friends belong to the dinosaur age. I had a friend whose sister had put an advertisement in a European music magazine in the 1970s and she received hundreds of letters from curious Westerners who wanted to know what was happening in this part of the world. Needless to say she had to sieve through the letters to select the pen-pals she would keep. So her sister brought the rest of the letters to school and distributed to all who would like to have a Western pen-pal. I chose an Irish.

We corresponded for years exchanging information about nasi lemak, coconut trees, lamb stew, River dance and leprechauns. A letter would take 7-10 days to arrive. Then the letter would be read and re-read. Usually it would be written on very thin writing paper if sealed in an envelope or on an aerogramme. Letter writers are usually stamp collectors as well, so I would carefully cut around the stamps and soak them out. For special occasions like birthdays, we would send little gifts. I remember sending a small pewter plate to my pen-pal. Sometimes the gifts would go missing and we would accuse the postman of stealing them. The topics in the letters were varied and innocent ranging from things that happened in the classroom, in the town and in the family. The most exciting part perhaps was when photos were exchanged. There was also miscommunication. Once when my pen-pal saw a beautiful rainbow, he casually wrote and asked whether I had seen a rainbow in Malaysia? Mortified, I explained to him in great detail how a rainbow is formed and Malaysia being in the tropics has plenty of rain and sunshine. He was talking about the aesthetic and I the scientific.

He sent me a lock of hair (which I still have today) and I sent him mine which he said would make a fine paintbrush. He was merely stating a fact about the strength of black Asian hair but I thought he totally unlike the romantic Hollywood filmstars. Through it all, letters that were much awaited for forged a great friendship. So lately, I decided to find out whether the art of writing letters to pen-pals still exists. I looked through a family magazine and was surprised that there was a whole page dedicated to making friends, not so much friends overseas but within Ireland itself. What caught my eye was the way such advertisements are worded these days. Now there are short forms everywhere like: WLTM (Would Like to Meet), SD (Social Drinker), GSOH (Good Sense of Humour) and ALA (All Letters Answered) to name a few. Most of the advertisements are very amusing and appear sincere enough. The range of people seeking pen-pals could be anything from 20 to 80 years of age. There is one advertisement that reads: Single soft-spoken man in his 60s seeks sincere lady for companionship with a view to marriage. Lives a quiet life. Has car. Can go for rides. I could not help suppressing a smile at the mention of the car and going for rides which to me is not exactly like owning a private jet and going for flights. I later found out that because most of these people live in the country, having a car and going for rides is seen as a treat and a getaway from the mundane for some. However, pen-pal advertisements in a local newspaper are completely different. With the exception of a few, most of the people in the advertisements are seeking for a fun time, and for floozy relationships with no strings attached. The long and short of letter writing is that it is very rewarding. As we celebrate our wedding anniversary this month, I know that it was not by coincidence that I married the same pen-pal from Ireland so many years ago. Source:http://www.nst.com.my/opinion/columnist/fading-art-of-letter-writing-1.90324