Tuesday, January 31, 2012
A HOME AWAY FROM HOME
If anyone asks me to name a place for tourists where people are helpful, and friendly and live side by side in a multicultural pot filled with delightful flavours, I would definitely say Malaysia without blinking an eyelid. That is why I was so surprised to discover another place on the other side of the globe that has practically all the characteristics that I mentioned above: Boston.
We went there recently on a vacation and when we were trying to make sense of the Massachusetts Bay Transportation Authority (MBTA), the person manning the information booth literally jumped out of the booth to give us very clear instructions. A big burly man towering over us explained: ‘You can take the B, C or D train to Kenmore but never the E’. This he repeated himself slowly, patiently and definitely -the way felt puppet television characters would tell lost denizens. I was impressed. Most times, we would have to speak through a perforated screen to the very important information officer sitting secure in a booth or worse face the words ‘No Information’ boldly printed on the glass pane as observed in some booths in Rome.
The MBTA was very convenient and efficient and every time I looked around, I felt very much at home. I would see Hispanics, Chinese Americans, Koreans, Japanese, Mainland Chinese and a good blend of other ethnic groups. The best part was everyone spoke English according to his own accent, and everybody understood each other which goes to prove that people from a more culturally and ethnically diverse city are more in-tune with different accents and are thus able to make meaning of what they hear. Unlike in some countries where I had to repeat myself or speak slower, I had no problem whatsoever communicating with Boston folks.
When we walked along the street with a map we had strangers come up to us to readily point out to us where we wanted to go, be it on the historical trail or to go downtown to shop. To quote an example, we wanted to go for the Boston Ballet Nutcracker and were heading towards the box office. Suddenly a sweet elderly lady sprung up at the traffic lights and informed us that we could get half price tickets if we were to purchase from the Bostik Booth instead, just because we were pouring over a map as the lights turned red.
Then there was the food factor.
Feeling hungry, I picked up the scent of a mobile Asian Bistro (parked on the Massachusetts Institute of Technology’s campus grounds) that was busy selling packed lunches to hungry students and visitors. Making a bee-line to the van, I smiled when I saw the menu that offered Teriyaki fish, Pad Thai noodles, Vietnamese spring rolls, Penang Curry Laksa and Beef Ramen with free hot tea thrown in. That reminded me of the ‘economy rice with free hot tea’ meals that I used to eat when I was an undergraduate, living in a rented room in Section 17, Petaling Jaya.
In shopping malls, the food corners boast of a great variety of food: deep-fried, steamed, stir-fried, poached, barbequed, curried, roasted, blanched and battered. The city’s Chinatown which is the third largest after New York and San Francisco displayed mouth watering roasted ducks, teochew ducks or steamed chicken with their skins gleaming under the spotlights in the glass show cases. I could even smell the goodness through the glass. For a moment, I thought I was not very far from Petaling Street.
Boston is also home to educating the mind.
24 hour television programmes served my jet lag hours and my personal favourite was Sesame Street which was aired without fail in the wee hours of the morning. Most of the characters have remained the same except that Ernie and Bert now take the form of computer-generated imagery and sport dread locks instead of the familiar tufts of hair. A visit to the Harvard University left me even more convinced that there could never be an end to learning.
What is beautiful about Boston and the life it exudes is that it is a wonderful combination of the old and the new, of the puritan and the liberal, of painful memories and eventual independence, of singularity in mindset but plurality in outlook, of tradition and of change.
I thought it was just like home.
Source: The New Straits Times http://www.nst.com.my/opinion/columnist/a-home-away-from-home-1.38662imes,
Labels:
HOSPITALITY,
PERCEPTION
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